Guided tutorial

How to import contacts from a CSV.

Bulk-upload contacts from a spreadsheet, map your columns, and tag them as you go. Takes about 3 minutes for a typical list.

3 min read 4 steps Beginner Tested on current Jtek
Watch · 14 min Importing contacts: the full walkthrough Read the steps
01
Step 1

Open the Import screen.

Click Contacts in the sidebar, then Import in the top-right area of the contacts list. This opens the CSV import flow.

Prep your CSV first: make sure the first row is a header (Name, Phone, Email, etc.), phone numbers are in a consistent format, and there are no merged cells. Export from Excel or Google Sheets as .csv, not .xlsx.
Jtek
Conversations
Contacts
Opportunities
Contacts / All contacts
Filters Import
Contacts Smart Lists Bulk Actions
02
Step 2

Upload your CSV.

Drag your CSV into the drop zone, or click to browse. Jtek scans the header row and file size instantly. You can load up to around 10,000 rows per upload. For bigger lists, split into batches.

Drop your CSV here
or browse files · .csv only · up to 10,000 rows
leads-april-2026.csv
412 rows · 48 KB
×
03
Step 3

Map your columns.

Match each CSV column to a Jtek contact field. Jtek auto-detects the obvious ones (Name, Phone, Email), so you just confirm. For custom columns like lead_source or budget, pick the matching Jtek field or choose Skip to ignore.

CSV column
Jtek field
first_name
First Name
last_name
Last Name
mobile
Phone
email
Email
lead_source
Source
internal_notes
04
Step 4 · Last one

Tag & import.

Add a tag so you can find this batch later, like import-april-2026 or the source name. Then hit Import. Jtek runs duplicate detection automatically (by phone and email) and skips anything already in your CRM.

You'll see a progress bar and a summary when done: created, updated, skipped as duplicates, and any errors (usually bad phone formatting).

Why tag on import: you can build a smart list from this tag instantly and blast only this batch with a welcome SMS. Saves you filtering by date or source later.
Add tag to every imported contact
import-april-2026 × facebook-ad × + Add tag
387
Will create
19
Will update
6
Duplicates skipped
Back Import 406 contacts

Stuck on a step? Chat with us.

CSV format issues are the #1 thing people get hung up on. Share the file with us and we'll check it.